Salesforce Administrator

hybrid - full time position
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Work with us

We are African Clean Energy. We are a rapidly growing B Corp enterprise focused on enabling decentralised access to clean energy for households in Sub-Saharan Africa and Southeast Asia. We are currently operating in Lesotho, Cambodia, Kenya and Uganda. Our mission is to eliminate the worst forms of poverty on a platform of clean energy and smartphone technology. 

Because we are implementing multiple projects, new processes and new technologies simultaneously at a fast rate, we are on the hunt for smart, dedicated people to help us accomplish that. Could this be you?

 Job Description

Our Salesforce org is our main database for all customer interactions, the customer facing app, quality control, loan management, and measuring and visualising productivity, customer usage and business impact. The list is long, varied and contains unprecedented data on this rarely reached customer segment.

We’re looking for someone to assist our Salesforce department. You will be part of the global tech team which consists of our Head of Salesforce, Salesforce Developer, Tech Project Manager, Tech Adoption Manager, CDO, and CTO. You will also work with local tech teams in each market, and assist with our current growth strategy.

Currently we are only accepting applicants already located in the Netherlands. In your application, be sure to include your Trailhead link. 

Responsibilities

  • Support the global tech team in optimising the current set-up as well as building out new objects, apps, automations. We are building and rebuilding our technology to become as future proof as possible to set us up for scale. 
  • Regularly (e-)meet with the local tech teams and assist with local tech requests and questions. You will also offer specific training where issues arise. 
  • Testing new builds in sandbox and monitoring its success in production to ensure seamless adoption and roll-outs across markets.

 in your   Skills & Experience

  • At least 2 years practical experience as an administrator in salesforce

  • Comprehensive and demonstrated experience with Salesforce Lightning Record Pages

  • Experience with Process Automation particularly flows

  • Experience building new features, objects and fields 

  • Experience with validation rules

  • Experience with advanced features of reports and dashboard

  • Support Experience, preferably supporting different timezones 

  • Excellent communication skills, including the ability to capture complex ideas simply, both in written and oral communication

  • Attention to detail and focus – you pay great attention to getting the small details right

  • Optimising work processes – you know the most effective and efficient processes to get things done, with a focus on continuous improvement

  • Quick and eager learner with the ability to handle multiple tasks simultaneously

  • Excellent time management skills

  • Cross cultural work experience

  • Proactive with a strong work ethic and motivation

  • Preferred Salesforce Administrator Certification 

    Please provide us with your Trailhead link in your application. 

Have questions about the position or ACE? Feel free to contact us through email at opportunities@africancleanenergy.com 

Position Specification 

Role: Salesforce Administrator

Location: Amsterdam 

Reporting: Direct reporting to the Head of CRM, Roger Gichuhi

Job Type: Full time // Hybrid 

Level of experience: 2-3 years

Language: Strong English capabilities

 

Perks at ACE

Diverse Team

Fun multicultural work environment. 

Travel

You’ll have the chance to work with multiple teams in market.

Hybrid work 

You make the call, work from home or at our office!