ACE Academy Manager

FTE - start date 1st August 2024
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Work with us

We are African Clean Energy. We are a rapidly growing B Corp enterprise focused on enabling decentralised access to clean energy for households in Sub-Saharan Africa and Southeast Asia. We are currently operating in Lesotho, Cambodia, Kenya and Uganda. Our mission is to eliminate the worst forms of poverty on a platform of clean energy and smartphone technology. 

Because we are implementing multiple projects, new processes and new technologies simultaneously at a fast rate, we are on the hunt for smart, dedicated people to help us accomplish that. Could this be you?

Job Description

As our ACE Academy Manager you will be the lead program manager of our internal training program called ACE Academy. As the manager for our academy you will work closely with our local teams to teach and instil confidence in our technology systems and operational processes. This role requires a high level of technical knowledge. You will be the lead creator of technical content to help our local markets use our systems and follow our processes with confidence. This position will require travel to our local markets. 

Currently we are only accepting applicants already located in the Netherlands.

Responsibilities

  • Work closely with our tech team to create and understand all systems and applications
  • Create technical documentation for processes within the Academy systems
  • Help develop overall program strategy alongside our COO that is tailor made to each of our open markets
  • Identify skill gaps within our local teams and create solutions for these gaps
  • Develop a new game-ified approach to training and incentives
  • Build a team of ACE Academy training coordinators/officers in each market

 Skills & Experience

  • Bachelors and/or masters in technical area or business administration or relevant subject
  • 3+ years relevant working experience
  • Background in internal project management and train the trainer methodology is a plus
  • Online and offline training experience in diverse cultural backgrounds
  • Excellent verbal and written communication skills
  • Fluent/Native English
  • High level of digital literacy skills
  • Excellent time management skills 
  • Cross cultural work experience 
  • Proactive with a strong work ethic and motivation
  • Experience and knowledge of UI/UX a plus
  • Experience with Salesforce a big plus

Have questions about the position or ACE? Feel free to contact us through email at opportunities@africancleanenergy.com 

Position Specification 

Location: Amsterdam, Netherlands
*must be located in the Netherlands to apply

Reporting: Direct reporting to African Clean Energy’s COO Judith Joan Walker

Start date: 1st August 2024

Job Type: Full time // Travel Opportunities 

Level of experience: 3+ years relevant experience

Language: Native/Fluent English capabilities (other languages capabilities are a plus)

Compensation: Competitive

 

Perks at ACE

Diverse Team

Fun multicultural work environment. 

Travel

You’ll have the chance to work with multiple teams in market.

Hybrid work

Mixture between online and in-person work